Privacy Policy

Last Updated: December 13, 2025

Welcome to Hamza Hotel ("we," "our," or "us"). We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or interact with our services, in accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable laws in India.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, and email address when you voluntarily provide it (e.g., when contacting us via WhatsApp reservation or inquiry links).
Usage Data: Information about how you use our website, such as your IP address, browser type, and pages visited, collected via cookies or analytics tools to improve user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries, reservations, or food orders.
To improve our website functionality and customer service.
To send you updates or promotional offers if you have opted in to receive them.
To comply with legal obligations.

3. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following limited circumstances:

Service Providers: We may share data with trusted third-party service providers who assist us in operating our website or conducting our business, so long as those parties agree to keep this information confidential.
Legal Requirements: We may disclose your information when we believe it is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

5. Cookies

Our website may use "cookies" to enhance your experience. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, some parts of the site may not function properly.

6. Third-Party Links

Our website contains links to third-party platforms (e.g., WhatsApp, Google Maps). These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.

7. Your Rights

You have the right to request access to the personal data we hold about you and to ask for it to be corrected or deleted. To exercise these rights, please contact us at the details provided below.

8. Contact Us

If you have any questions regarding this privacy policy, you may contact us using the information below:

Hamza Hotel
19, H.K.P ROAD, SHIVAJINAGAR
Bengaluru (Bangalore) Urban, Karnataka, 560051
Phone: +91 800 800 4202